Home Medical Alert Systems in Canada
24/7 Canadian monitoring. No long-term contract. No cancellation fees. Medical Alert equipment included with your subscription.
Lines answered 24/7 by our Canadian team. Prefer we call you? Use the form below:
Request a Callback
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
- 4.9-star rating from Canadian families
- Recommended by doctors and hospitals
- Canadian-owned with 24/7 Canadian monitoring
- No long-term contract and no cancellation fees
- Medical Alert equipment included, with Easy Setup
What's Included with Home Freedom
Mini Pendant
One-button help. Small, light, and waterproof.
Fall Detection Pendant
Can call for help even if you cannot press the button.
Solo Base (LTE)
No landline needed. Solo runs on the LTE cellular network.
Home Unit Base with 2-Way Voice. Plug-in base station that connects you to our Canadian monitoring centre. Speak and be heard from anywhere nearby. Available as a standard base or as the Solo LTE base, which needs no landline or internet.
Waterproof Help Button. Worn as a pendant or wristband, so it goes in the shower, where many falls happen.
Optional Waterproof Fall Detection Sensor. Can place the call for help even if you cannot press the button.
Welcome Kit. Simple manual and everything needed for Easy Setup. Most customers are protected minutes after opening the box.
How It Works
1. Press the Button
Press your waterproof help button, worn as a pendant or wristband. With the optional fall detection pendant, the call for help can happen automatically.
2. Speak With a Real Person
The base station connects you to a trained Bedford Care Responder in Canada, 24/7, with clear two-way voice.
3. Help Is on the Way
We send the right help: a loved one, a neighbour, or emergency services, following your personal emergency plan.
Recognized Across Canada
What Canadian Families Say
Simple, Flexible Terms
Service typically starts with the first three months paid at the start, then continues month to month for as long as you need it. Optional savings are available with a six-month or twelve-month initial term, and after any initial term the service always reverts to month to month. There are no cancellation fees, and Medical Alert equipment is included with the subscription. You sign a simple service agreement, never a multi-year lock-in.
Frequently Asked Questions
Most customers are protected within minutes of opening the box. Everything arrives configured, with Easy Setup instructions and friendly phone support. In-home setup visits are available in the Greater Toronto Area, the Kingston area, and select other areas in Canada.
No. Service starts with the first three months paid at the start, then continues month to month for as long as you need it. There are no cancellation fees, and the Medical Alert equipment is included with your subscription.
Not necessarily. You can choose the Solo LTE base, which runs on the cellular network with no landline or internet needed, or a standard base that uses your existing phone line.
A trained Bedford Care Responder, 24/7. All calls are answered in Canada, and we stay on the line until you have the help you need.