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Things to consider when choosing your Medical Alert Device and service in Canada

Wearable Medical Alert Devices Find the Right Protection for You or Your Loved One

When choosing a medical alert system, it’s important to find a device that fits your lifestyle, health needs, and daily activities. With so many options available, making the right choice can feel overwhelming.

At Bedford Medical Alert, we make it simple. Our mission is to provide reliable, 24/7 emergency response tailored to your unique needs. Here’s a step-by-step guide to help you decide on the best medical alert device and provider.

Ask About Our Monitoring

• Is the monitoring done in Canada?
• Are operators trained to handle medical emergencies with compassion and efficiency?

Ask About Our Fall Detection

• Is fall detection included in the monthly price?
• How reliable is the technology?

Ask About Safety in your Home

• Can I order a device that connects through a landline or a cellular base station?
• Can my spouse and I both be protected?

Ask About Safety On The Go

• Can I use it on outings, walks, or vacations?
• Do I need a to recharge on a power cradle periodically?

Choosing Between a Mobile or Home-Based Medical Alert System

Medical alert devices come in two main types: Home-Based Systems and Mobile Systems.

The right choice depends on where you spend most of your time and your activity level.

Home-Based Medical Alert Systems
  • Best for: Seniors or individuals who spend most of their time at home
  • Works through: A landline or cellular connection
  • Includes: A wearable help button (neck pendant or wristband) that connects to a base station
 
Pros of a Home-Based System:
  • Reliable in the home environment – Always connected to emergency response.
  • Long battery life – Pendants typically last years without replacement.
  • More affordable – Lower cost than mobile systems.
 
Who Should Choose a Home-Based System?

If you are mostly at home and want peace of mind in case of falls or medical emergencies, this is the right system for you.

Mobile Medical Alert Systems
  • Best for: Active seniors, individuals who drive, or those who spend time outside the home
  • Works through: Cellular GPS technology
  • Includes: A lightweight, wearable device with built-in two-way communication and GPS tracking
 
Pros of a Mobile System:
  • Protection anywhere – Stay safe at home and on the go.
  • Built-in GPS tracking – Emergency responders can locate you quickly.
  • Two-way communication – Speak directly with our monitoring team through your device.
 
Who Should Choose a Mobile System?

If you run errands, travel, or enjoy outdoor activities, a mobile system provides the flexibility and protection you need.

Key Features to Look for in a Medical Alert Device

No matter which system you choose, look for these essential features to ensure maximum safety and ease of use:
  • 24/7 Emergency Monitoring – Professional response agents should be available at all times.
  • Fall Detection (Optional) – Alerts our response team even if you can’t press the button.
  • Water-Resistant or Waterproof Design – Wear your device in the shower, where falls are common.
  • Long Battery Life – Mobile devices should last days between charges.
  • Comfortable & Lightweight – You should feel comfortable wearing it at all times.

 

At Bedford Medical Alert, all our devices include 24/7 monitoring, fast response times, and reliable coverage—so you always have help when you need it most.

Bedford Medical Alert Systems Comparison Guide How to Choose the Right Medical Alert Company

Not all medical alert companies are the same. Here’s what to consider before choosing a provider:

Reliable Emergency Response

  • How fast does the company respond to alerts?
  • Is there a Canadian-based response team for faster service?
  • Do they have a trusted reputation with positive customer reviews?
 
Bedford Medical Alert Advantage:

Our 100% Canadian-based emergency response team answers calls within seconds—because every second matters.

Transparent Pricing

  •  Are there hidden fees, activation fees, or long-term contracts?
  • Is pricing clear and affordable?
  • Can you cancel anytime without penalty?
 
Bedford Medical Alert Advantage:

We offer simple, upfront pricing with no hidden fees—and no long-term contracts.

Device Quality & Features

  • Is the equipment reliable, lightweight, and easy to wear?
  • Does the system include fall detection, GPS tracking, and waterproof protection?
  • Is technical support available if you need help?
 
Bedford Medical Alert Advantage:

Our devices are state of the art, waterproof (IP67 for Go Anywhere device), lightweight, and include advanced features like fall detection and GPS tracking (with multiple simultaneous location technologies) with the Bedford app.

Customer Support & Service

  • Can you reach a live person easily for help?
  • Is customer support friendly, knowledgeable, and right here in Canada with you?
  • Does the company truly care about your safety?
 
Bedford Medical Alert Advantage:

Our friendly Canadian team is always here to help—whether you have a question about your device or need urgent assistance.

blue-cross-favicon-512 Why Choose Bedford Medical Alert?

When it comes to your safety, you deserve the best. Here’s why Bedford Medical Alert is the trusted choice for thousands of Canadians:
  • State Of The Art Device Technology – Our devices are reliable, easy-to-Use,  lightweight, comfortable, and waterproof.
  • State Of The Art Platform Technology – Our service, device management, client service and monitoring platforms are industry-leading.
  • Best Emergency Response – Our highly trained Canadian-based response team is industry-leading.
  • No Long-Term Contracts – Cancel without cancellation fees or hidden fees.
  • A Full Suite of Devices and Services With Fall Detection & GPS Tracking Available – Get extra protection wherever you go.
  • Friendly, Canadian Customer Service – Support when you need it most.
Still not sure which system is right for you? We can help!

 

📞 Call us at 1-888-755-3055 for a free consultation. Our friendly experts will guide you through your options and help you choose the perfect Bedford Medical Alert device for your needs.

Stay Safe. Stay Connected. Get Peace of Mind. Choose Bedford Medical Alert today!

Download The Buyer's Guide

Bedford Medical Alert Systems Comparison Guide

Toronto, Ontario Differentiating Aspects of Medical Alert Systems

Toronto, Ontario Bedford’s Advanced Devices and Services

Toronto, Ontario Medical Alert Service Comparison Chart

Toronto, Ontario Important Questions Fully Answered

Bedford Medical Alert Systems

Bedford Medical Alert
2 Bloor Street West, Suite 700
Toronto, Ontario
M4W 3E2
1-888-755-3055
416-921-9977
info@bedfordmedical.ca

© Bedford Medical Alert. All rights reserved. * Valid for new activations only. Not to be combined with any other offer. Offer subject to a 6-month term. Terms and conditions apply. ** Go Anywhere Pendant medical alert coverage requires available appropriate cellular and GPS signal to work. *** Fall Detection technology does not detect falls with perfect accuracy.

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