Our Services

Our Services

An overview of the services you offer and how they will benefit the visitor.

Home Freedom Fall Detection

  • 24/7 Monitoring
  • 2-Way Voice
  • Can be worn in Bath or Shower
  • No Phone Line Needed
  • Emergency Help Button
  • Automatic Fall Detection

Home Freedom Mini Pendant

  • 24/7 Monitoring
  • 2-Way Voice
  • Can be worn in Bath or Shower
  • No Phone Line Needed
  • Emergency Help Button
  • Can be worn as Necklace or Wristband Discreet size

Go Anywhere Bedford Watch

  • 24/7 Monitoring
  • 2-Way Voice Directly from Pendant
  • GPS Emergency Location Service
  • Can be worn in Bath or Shower
  • No Phone Line Needed
  • Emergency Help Button
  • Fall Detection*

Go Anywhere Bedford Pendant

  • 24/7 Monitoring
  • 2-Way Voice Directly from Pendant
  • Can be worn in Bath or Shower
  • Emergency Help Button
  • No Phone Line Needed
  • Fall Detection*
  • GPS Emergency Location Service
  • Bedford’s App (iOS & Android)
  • On-Demand Location using Maps
  • Away and Home Alerts with SMS Text
  • Message and Email Notifications
  • Battery Status & Signal Strength
  • Event History

Frequently Asked Questions

Bedford Medical Alert is a 100% Canadian-owned and operated company. Family-owned, we have offices in downtown Toronto. All our professionals are based in Canada, reflecting our commitment to supporting the local economy and Canadian families. Bedford Medical Alert is the most recognized Canadian company in the medical alert sector, standing apart from many other companies based in the US or other countries.

Yes, the pendants are waterproof and can be used in showers. The Go Freedom devices (GPS) are not recommended to be used in swimming pools or baths, but they can be used in showers.

Once you sign up with Bedford Medical Alert as a subscriber, we will provide you with a medical alert pendant that best fits your needs and create your emergency protocol.

No, if you are in the Great Toronto Area (GTA) or Kingston area there is no installation fee. If you are outside this area, we will ship the fully configured device to your home.

Bedford offers several types of Emergency Help Button bracelets. Automatic Fall Detection *** is not offered as a bracelet because technology cannot accurately detect a fall when worn on the wrist— it decreases significantly. Each Bedford necklace is connected by an automatic release safety clasp to help avoid strangulation risk.

We offer 24/7h year-round monitoring services through a variety of medical alert pendants. Our devices cater to those living independently at home or in the community. Our primary goal is to provide security and peace of mind for both clients and their loved ones.

Bedford’s medical alert devices do not require wi-fi to work.

You can have as many contacts as you want on the emergency list. This is one thing that separates Bedford from other companies that limit your emergency contacts.

Bedford has a minimum commitment of 3 months and you will NOT be required to sign a long-term contract, which makes Bedford more flexible than other providers.

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