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24/7 help the moment you need – every call answered in Canada
Safety beyond your front door
Safety on your wrist, anywhere
Safety for them. Visibility for you.
Prefer nothing on the wrist or neck? Silver Shield uses radar-based fall detection. No wearable required. Explore Silver Shield →
NEW
Bedford’s Smartwatch combines fall detection, GPS tracking, and heart rate monitoring in one discreet wearable. Help is just a button press away – at home or on the go.
Fall Detection – Help Button – GPS Location – Heart Rate
Help arrives even if you can't call
Reliable in-home protection, one button awa
HOW IT WORKS
Wear your device anywhere. One press connects you to a dedicated, trained Care Responder.
You connect live with a Bedford Care Responder in Canada and tell them the help you need.
We contact the right help for you: a loved one, a neighbour, or emergency services.
WHY BEDFORD
A family-owned Canadian business built on advanced medical alert technology and genuine care - including complimentary, no-pressure in-home assessments.
Press the button or take a fall. Either way you're connected to a trained Care Responder in seconds.
At home or out and about, your device keeps you covered, even in the bath or shower.
Loved ones are alerted if you leave a chosen safe zone, so the whole family can relax.
ABOUT BEDFORD
At Bedford Medical Alert, we serve seniors, caregivers, and healthcare professionals across Canada. Our medical alert systems for seniors help people stay safe, independent, and connected. From Vancouver to Halifax, we bring dependable safety to families across the country. We support:
Stay protected with easy-to-use fall detection devices in Canada.
Monitor and support loved ones, even from a distance.
Use our wearable medical alert devices to help protect seniors and clients.
Get fast help in emergencies, day or night.
WHAT FAMILIES SAY
I want to thank Bedford for their excellent and courteous service. I had two occasions where the response was almost immediate. I appreciate this priceless and professional support, and I highly recommend Bedford to anyone who wants to ensure their loved ones are safe.
This helped my loved one and saved her life back in 2024. Thank you Bedford Medical!
A most pleasant experience. Everyone was great, especially Melanie, whose happy and cheerful attitude was a ray of sunshine. She was professional and most informative.
Very kind and caring employees. I would highly recommend their services to those in need of trustworthy services.
OUR PARTNERS
Proud to work alongside healthcare and community partners supporting medical alert and fall-detection services across the country.
WE’RE HERE TO HELP
To speak with a Client Care Consultant now, please call us at 1-888-755-3055.
Please send us any questions that you have and we’ll get right back to you. Please be sure to include your name and telephone number!
How Medical Alert Systems Keep You Safe
Detailed Information on Our Range of Services
Medical Alert Canada Device Comparisons
Common Questions Fully Answered
A medical alert system connects you to trained emergency responders at the push of a button, or automatically when a fall is detected. Bedford’s medical alert systems in Canada include wearable pendants, wristbands, and watches, plus non-wearable radar fall detection, all monitored 24/7 by our Canadian response team.
Seniors living alone or aging in place, people at risk of falls, anyone managing a health condition, and people recovering from surgery. Caregivers and adult children also rely on Bedford to watch over a parent when they cannot be there in person.
Your subscription includes the Medical Alert equipment and 24/7 Canadian monitoring, with no long-term contract and no cancellation fees. Pricing depends on the device you choose. Compare our systems on the comparison page or call 1-888-755-3055 for a quote.
In an emergency, a phone only helps if you can reach it, unlock it, and dial. A medical alert device is always on you, works at the push of a button, and with automatic fall detection it can call for help even if you cannot speak or reach the button. Our responders also know who you are, where you are, and your personal emergency plan the moment the alert comes in.
Yes. Bedford Medical Alert is 100% Canadian owned and operated, family owned, with offices in downtown Toronto. Every call is answered in Canada by our own team, and we serve every province. Many other providers in the Canadian market are US companies operating across the border.
Yes. Bedford help buttons and pendants are water resistant and designed to be worn in the shower, where many falls happen. The Go Anywhere mobile devices (IP67) can be worn in the shower but are not recommended for pools or baths.
Yes. Automatic fall detection is available on the wrist with the Bedford Go Anywhere Watch and wristband options. Every Bedford necklace pendant also uses an automatic release safety clasp designed to reduce strangulation risk.
When you sign up, we help you choose the device that best fits your needs and create your personalized emergency protocol. Your system arrives configured, with Easy Setup and friendly phone support, and most customers are protected within minutes of opening the box.
Yes. In the Greater Toronto Area, the Kingston area, and select other regions in Canada, a Bedford team member can set up your system during a home visit. Outside those areas, we ship your medical alert system fully configured and walk you through setup by phone.
No. Press your button as often as you need, including accidental presses, at no extra charge. There are no per-call fees, no equipment insurance fees, and no recurring lockbox fees.
A medical alert system connects you to trained emergency responders at the push of a button, or automatically when a fall is detected. Bedford’s medical alert systems in Canada include wearable pendants, wristbands, and watches, plus non-wearable radar fall detection, all monitored 24/7 by our Canadian response team.
Seniors living alone or aging in place, people at risk of falls, anyone managing a health condition, and people recovering from surgery. Caregivers and adult children also rely on Bedford to watch over a parent when they cannot be there in person.
Your subscription includes the Medical Alert equipment and 24/7 Canadian monitoring, with no long-term contract and no cancellation fees. Pricing depends on the device you choose. Compare our systems on the comparison page or call 1-888-755-3055 for a quote.
In an emergency, a phone only helps if you can reach it, unlock it, and dial. A medical alert device is always on you, works at the push of a button, and with automatic fall detection it can call for help even if you cannot speak or reach the button. Our responders also know who you are, where you are, and your personal emergency plan the moment the alert comes in.
Yes. Bedford Medical Alert is 100% Canadian owned and operated, family owned, with offices in downtown Toronto. Every call is answered in Canada by our own team, and we serve every province. Many other providers in the Canadian market are US companies operating across the border.
Yes. Bedford help buttons and pendants are water resistant and designed to be worn in the shower, where many falls happen. The Go Anywhere mobile devices (IP67) can be worn in the shower but are not recommended for pools or baths.
Yes. Automatic fall detection is available on the wrist with the Bedford Go Anywhere Watch and wristband options. Every Bedford necklace pendant also uses an automatic release safety clasp designed to reduce strangulation risk.
When you sign up, we help you choose the device that best fits your needs and create your personalized emergency protocol. Your system arrives configured, with Easy Setup and friendly phone support, and most customers are protected within minutes of opening the box.
Yes. In the Greater Toronto Area, the Kingston area, and select other regions in Canada, a Bedford team member can set up your system during a home visit. Outside those areas, we ship your medical alert system fully configured and walk you through setup by phone.
No. Press your button as often as you need, including accidental presses, at no extra charge. There are no per-call fees, no equipment insurance fees, and no recurring lockbox fees.
